Toucan Cash | PayaCharity

Toucan Cash is a specialised solution for managing cash donations, allowing charities and fundraisers to easily handle physical contributions.

Why Toucan Cash?

Managing cash donations is becoming more difficult for charities—especially with many banks reducing their branch hours or closing altogether. At the same time, storing cash at home is far from ideal. Fundraisers often do so out of necessity, despite the health and safety risks, simply because there are so few convenient alternatives.

That’s where Toucan Cash comes in.

Available as a standalone service or integrated with Toucan Collect, it works seamlessly with major retail networks such as PayPoint, Payzone and the Post Office.

Accessible & Convenient:

Most locations are open early 'til late, 7 days a week, with 98.6% situated within one mile of urban areas. That means fewer trips to the bank and more time focusing on what really matters—your mission.

With Toucan Cash, managing donations doesn’t have to be a hassle. It’s a smarter way to collect, deposit, and manage fundraising cash in the real world.

Key benefits of Toucan Cash:

Largest Cash Network: Deposit donations at over 60,000 conveniently located stores across the UK.
Flexible Pay-in Options: Both cash notes and coins are accepted, allowing for exact amounts to be deposited. Post Office locations also accept cheques.
High Deposit Limits: Deposit up to £999 at Post Office and Payzone locations, and up to £200 at PayPoint outlets.
Multiple Deposits: Make multiple deposits on the same day.
Simple & Secure: Easily deposit funds by generating a unique barcode from the Toucan Collect app, ensuring a smooth and secure process for both cash and digital contributions.

Accessing Toucan Cash:

Toucan Cash is available through the Toucan Collect app, which you can download on both iOS and Android devices.

You can use Toucan Cash:

As a standalone service, or
In combination with Toucan Collect —turning your smartphone into a contactless donation device

Please note that access to the features of Toucan Collect requires a subscription.

Stores Nationwide

Deposit cash donations at over 60,000 conveniently located stores across the UK, using Toucan Cash.

How to Get Started with Toucan Cash

For Charities:

To get started, simply sign up for Toucan Cash:

Sign Up:
- If you're a new PayaCharity customer Sign up for Toucan Cash
- If you're an existing PayaCharity customer Sign up for Toucan Cash
  Note: Only one authorised representative from your organisation needs to register.
Complete Onboarding:
Our onboarding process is quick and easy—but please note, you’ll need to be an authorised signatory of your organisation to sign up.

Here’s what you’ll need:
- Basic details about your organisation
- A copy of your charity’s bank account (where donations will be deposited) - statement must be dated within 6 months.
- Details and proof of ID + address for one trustee
- The Toucan Cash Terms & Conditions
- Our Service Pricing
Once submitted, your application will be processed and registered with our retail network partners. This may take up to 5 working days.
Access Your Portal:

Once approved, you’ll receive a confirmation email confirming your Toucan Cash service is live.
From the portal you can:
- Create custom cash campaigns with unique QR codes
- Share QR codes with your fundraisers and volunteers
  Note: Toucan Cash is accessed via the Toucan Collect app. Fundraisers must download the app on their smartphone to start depositing donations.

For Fundraisers:

Download the App:
- First things first—download the Toucan Collect app from your device's app store:
Create Your Fundraiser Account:
- Open the app and register for a Fundraiser Account.
  This registration is for individuals fundraising on behalf of a charity. If you're the authorised signatory setting up your charity's account, please complete the sign-up process on our website instead.
Scan the Campaign's QR Code:
- Ask your charity for the unique QR code linked to their active Toucan Cash campaign.
- Then simply use the app to scan the code—this connects your device directly to their campaign.
Start Depositing Donations:
- You’re all set! Once connected, you can immediately begin depositing donations for your chosen charity. All donations go directly to the charity’s bank account - secure and seamless.

Toucan Cash Guides

Here’s some helpful support material to guide you through the process of signing up for Toucan Cash!

Toucan Cash Guides

No Hardware Needed

Use the smartphones your fundraisers already have. With the Toucan Collect App