Boost your fundraising with contactless  donation boxes

or call us on 0333 123 1243

Affordable

New technology

Higher donations

Online Application

Choosing a contactless solution

Contactless donation boxes are ideal for use in attended and unattended environments, on the high street, events and functions, charity shops, pubs, guesthouses, schools, churches, museums and more.

Our contactless donation box range can accept amounts in increments up to £30 ( fixed or donor selected).

CollecTin accepts pre-set fixed amounts, with an option for larger donations using the built-in a Chip & PIN device, that works seamlessly with our FREE App.

Cost Effective

We make the adoption of this new technology cost effective by keeping charges to a minimum, and by removing all costs associated with setting up a merchant account and gateway.

Donation boxes can be purchased, rented or hired on a short-term basis and branded with custom stickers promoting your charity, and a suggested minimum donation amount. The stickers are removable, allowing you to run fresh & seasonal campaigns, or to simply  change donation amounts.

Free Merchant Account

We can Integrate with your existing merchant services provider, or you can apply for a FREE Payacharity merchant account & gateway.

We offer a choice of  merchant accounts, depending on the services you require – contactless boxes, chip & pin, online or telephone payments.

 

  • FREE Merchant Account & gateway
  • 2.95% transaction fee – all card types

Free Online Portal

Use our specially designed portal to track your camapigns in real time and to see at a glance how much has been raised. Donations can be viewed in real time or by day, week, month etc. and can be downloaded for more detailed analysis.

Within the portal, you will also find a range of additional FREE payment channels, including a Virtual Terminal for telephone donations (with access for up to 99 users), donation buttons for your website and links for use with email / SMS campaigns.

VIEW DONATION BOX MODELS & PRICING  –  CLICK + SYMBOL TO REVEAL

PURCHASE COST - PAYTER TABLETOP/PORTABLE DONATION BOX

Models

Choice of 3 models, each with a fully integrated contactless card reader:

  • Tabletop – mains powered, LAN connection (into your broadband router)
  • Tabletop – mains powered, GPRS connectivity (includes SIM)
  • Portable –  battery powered, GPRS connectivity (includes SIM)

Purchase Cost

£395 +VAT including branding plate

Plus £19.95 +VAT per month for connectivity, warranty & support

Additional branding plates £3.50 +VAT

Configuration & Delivery Charge

£15.00 +VAT per unit. Please contact to quote for delivery of multiple units

PLEASE NOTE THESE BOXES ARE ONLY AVAILABLE WITH A STANDARD MERCHANT ACCOUNT

RENTAL COST - PAYTER TABLETOP/PORTABLE DONATION BOX

Models

Choice of 3 models, each with a fully integrated contactless card reader:

  • Tabletop – mains powered, LAN connection (into your broadband router)
  • Tabletop – mains powered, GPRS connectivity (includes SIM)
  • Portable –  battery powered, GPRS connectivity (includes SIM).

Rental Options (includes connectivity, warranty & support)

48 months rental £24.95 +VAT per month

36 months rental £29.95 +VAT per month

24 months rental £34.95 +VAT per month (minimum term contract)

Branding plate supplied. Additional branding plates £3.50 +VAT.

Configuration & Delivery Charge

£15.00 +VAT per unit. Please contact us to quote for delivery of multiple units

PLEASE NOTE THESE BOXES ARE ONLY AVAILABLE WITH A STANDARD MERCHANT ACCOUNT.

PURCHASE COST - PAYTER WALL MOUNTED / COUNTERTOP DISPLAY

Mini Compact Wall / Countertop Display Unit

Card Reader Purchase Cost

£395 + VAT 

Plus £19.95 +VAT per month for connectivity, warranty & support

 

Display Unit Cost

Unbranded £55.00 +VAT

Fully Branded £65.00 +VAT

Description
  • Main housing is made from 1.5 sheet steel with an acrylic front casing to house the Payter donation box.
  • Countertop casing curves under to balance the unit 
  • Available in white as standard but can be available in other colours if required.
  • Printed graphics can be applied to the front casing.
  • Holes in the back of the steel housing for screws to fix unit to the wall 
  • 210mm Wide x 130mm Deep x 320mm High (countertop model is 145mm deep)

Configuration & Delivery Charge

Configuration & Delivery £15.00 +VAT per unit. Contact for quote to deliver multiple units. 

PLEASE NOTE THESE BOXES ARE ONLY AVAILABLE WITH A STANDARD MERCHANT ACCOUNT.

 

RENTAL COST - PAYTER WALL MOUNTED / COUNTERTOP DISPLAY

Mini Compact Wall / Countertop Display Unit

Card Reader Rental Options (includes connectivity, warranty & support)

48 months rental £24.95 +VAT per month

36 months rental £29.95 +VAT per month

24 months rental £34.95 +VAT per month 

Display Unit Cost

Unbranded £55.00 +VAT

Fully Branded £65.00 +VAT

Description
  • Main housing is made from 1.5 sheet steel with an acrylic front casing to house the Payter donation box.
  • Countertop casing curves under to balance the unit 
  • Available in white as standard but can be available in other colours if required.
  • Printed graphics can be applied to the front casing.
  • Holes in the back of the steel housing for screws to fix unit to the wall 
  • 210mm Wide x 130mm Deep x 320mm High (countertop model is 145mm deep)

Configuration & Delivery Charge

Configuration & Delivery £15.00 +VAT per unit. Contact for quote to deliver multiple units. 

PLEASE NOTE THESE BOXES ARE ONLY AVAILABLE WITH A STANDARD MERCHANT ACCOUNT.

DONATION STANDS

 

Donation Stands

These standalone display units are designed to hold the contactless donation box and also feature a slot for cash donations, making them ideal for museums, foyers, banks and schools. They can also be fully branded with printed graphics. 

Alpine XL Unit Description

£375 fully branded

  • Floor standing wooden construction with light Oak veneer finish as standard, with other wood colours available. 
  • The stand has a door at the back with lock and 2 keys. 
  • The front panel is made from clear acrylic, which can also be branded. 
  • 1000mm Tall (1400mm including header) x 343mm Wide x 343mm Deep  
Executive Armour Unit Description
£400 +VAT, fully branded
  • Made from sheet steel, this stand is available in white as standard but can also be colour matched for larger orders. 
  • Can be adapted to incorporate a tablet in a steel anti-theft back header case for extra video and interactive branding. 
  • The front panel is made from clear acrylic, which can also be branded. 
  • 1000mm Tall (1400mm including header) x 343mm Wide x 343mm Deep 

 

PLEASE NOTE THESE BOXES ARE ONLY AVAILABLE WITH A STANDARD MERCHANT ACCOUNT.

PAYTER PULSE [NEW]

Video Source: Clear Channel UK

Create a memorable contactless donation experience with your fundraising by utilising the pulse technology within your Payter donation box

Rather than just an isolated tap and beep, you can use your contactless donation box to engage with potential donors by creating a visual and interactive experience. This useful feature can also help you maximise your return on your contactless donation box through potential repeat donations.

How does the pulse work?

When a contactless donation is made, a pulse signal can be transmitted to an external device activating a specific response, such as playing a video, taking a picture of a donor or display a real-time totaliser of donations.

The pulse technology is great for unattended areas such as museums, art galleries and can be used in tandem with cash donations.

All that is required is a bit of an imagination and we can help you create something memorable.

Call 0333 123 1243 to find out more, or email enquiries@payacharity.com.

PURCHASE COST - CollecTin DONATION BOX

Portable donation box with Miura card reader

This model, designed by Sprout,  has a compartment under the lid housing a Miura card reader (supplied). To operate this box, the Miura card reader needs to be paired with an Android smartphone (not supplied) and the Payacharity App.

Purchase  Only

£195.00 +VAT

Includes 12 months warranty & support.

Transaction Fees

2.95%  – all card types

Gateway 10p per transaction or £9.95 per month for unlimited transactions.

Hardware prices and gateway fees exclude VAT. Transactions fees are not subject to VAT.

Branding

Branding template available. If you need help with design & printing stickers for your boxes please contact us.

Configuration & Delivery

£15.00 +VAT

SHORT TERM HIRE COST - PAYTER PORTABLE BOX
Terminal Hire – Payter Portable

Daily (min 3 days)   £27.00

Weekly £110.00

Monthly £150.00

3 Months £225.00

6 Months £300.00

Deposit £150.00 per box

Courier delivery & collection £25.00

(Excludes VAT)

 

Transaction Fees

2.95%  – all card types

Gateway 10p per transaction

PLEASE NOTE THESE BOXES ARE ONLY AVAILABLE WITH A STANDARD MERCHANT ACCOUNT.

Hardware prices and gateway fees exclude VAT.

Transactions fees are not subject to VAT.

Branding

Branding plate supplied. Additional branding plates £3.50 +VAT.

FAQs - PAYTER DONATION BOXES

How do I turn the donation box on and off?

There is an on/off switch at the back of the box. Simply flick the switch to the on position and the donation box will be ready to accept donations.

 How do I charge the portable device?

The portable device is charged via a mini USB port. This can be plugged into a normal socket, but also provides the versatility to be charged through a portable powerpack.

 Can I plug the GPRS mains powered device into a broadband router?

Yes. This device can be plugged in to a router and the broadband takes control of communications without the need for any settings changes, unplug it and the GPRS takes over.  Please note in either mode if there is no signal the unit will still take and store transactions until such time as a signal is available.

How do I set up a donation?

There is no need to set up the donation amount; the boxes are programmed to accept donations in increments between £1.00 – £30.00. Donors can increase the amount using triangle button on the front of the box.

 Where should the donor hold their card on the donation box?

On the face of each donation box you can see an illuminated payment window and under this the contactless symbol. The donor needs to hold or ‘tap’ their card on this symbol until the donation box registers the presence of the card. This shouldn’t take longer than a few seconds.

How long will a donation take to process?

Each donation should take only a couple of seconds to go through. However, if the signal is poor, it could take up to 5 seconds.

Where there is absolutely no signal the device will accept what’s called an offline transaction. The box will store these transactions until you are back in an area with signal where the transactions will then be uploaded.

How will I know the donation is completed?

On the face of the unit, underneath the ‘Payter’ logo, there is a row of 4 lights. These will all light up once the donation is complete. The donation box will also beep and there will be a notification on the screen that confirms that the donation has been accepted. Once the donation is complete, the supporter can remove their card.

 Where does the money go?

All donations go to the charity that has registered the device.

Does the Charity receive any personal data?

No personal data is transferred during the contactless donation.

How will the donation appear on the donors’ bank statement?

Typically, the name of the charity will appear on paper or online statements within the transaction description.

Do all payment cards work with the donation box?

No, the donation boxes are currently only able to accept donations from all Visa and MasterCard debit or credit cards. They will also accept donations through Apple/Android Pay, so long as the Apple/Android Pay account is linked to a Visa or MasterCard debit or credit card.

 So far, Visa and MasterCard are the only card schemes which have approved the contactless donation boxes.

What if somebody would like to donate less than £1.00 and more than £30.00?

The donation box can accept any amount up to £30.00. If a donor would like to give less, they can do so with cash. If a donor would like to give more, they can tap their contactless payment card again on the contactless symbol again (ensuring there is at least 30 seconds between taps) or they can give more in cash.

Can a supporter add gift aid to their donation?

No supporter data is captured during a contactless transaction however, charities can claim back £2000 (25% of £8k) under this scheme without the usual declarations. For more information please visit – https://www.gov.uk/claim-gift-aid/small-donations-scheme

Do the donation boxes provide receipts?

No, receipts are not required for contactless payments and the same is true when taking a contactless donation.

What happens if someone presents his or her card twice by mistake? Could they get charged twice?

When the donation boxes detect a card presence, it’s very obvious, so it will be difficult to double-tap and donate twice by accident. Accidental taps done very closely together won’t be accepted by the donation box.

Most banks have rules in place in the event a card is presented twice by mistake and it is likely that the second donation will be blocked by the supporter’s bank. If this happens, please advise the donor to check with their bank.

Can donations be refunded on the day?

No, refunds will not be possible on the day for security reasons. In the same way that collection buckets are sealed, volunteers aren’t able to authorise refunds.

If a supporter does need a refund, how do we do this?

In the unlikely event that a supporter needs to be refunded, take their contact details together with the amount of the donation, card type and the last 4 digits on the card. Contact is on 0333 123 1243 and we will get in touch with the donor as soon as possible.

Can a contactless donation been declined?

Yes. If the contactless donation is declined, this could be because the supporter has insufficient funds in their bank account or has reached their credit limit on their credit card. It is also possible that they have reached their maximum number of contactless payments for that day, although this happens very rarely.

Does the donation boxes accept Chip & PIN?

The Payter box does not accept Chip & PIN payments. If this is an important feature you may wish to consider the CollectTin model.

How long does the battery last?

The battery-powered boxes are designed to last for 8 hours, but depending on the number of transactions they are used for, they may last longer. The charging port can be found on the back of the box, next to the on/off switch.

For fixed locations you may wish to consider a mains powered version. 

What if I don’t have signal when taking a donation?

You can still accept transactions even when the device doesn’t have signal. The device will capture the card data and will store this until you are back in an area with signal. When the device has picked up signal it will push these transactions through to the acquirer for processing. This is called a Deferred Authorisation.

How many offline donations can be taken before it becomes ‘full’ and stops accepting transactions?

By default, no limits are set. The terminal can easily store 1,000 + transactions. We can apply a cap should the Charity wish to.

Who do I contact if I have a problem with my donation box?

Contact Customer Services at Payacharity on 0333 123 1243 or use the request a call back button found on this site.

REQUEST A CALLBACK

PayaCharity is operated by Acceptacard Limited, (company registration number 6910204) registered office address Victory House, 400 Pavilion Drive, Northampton, NN4 7PA. Registered with the FCA as a small payment institution, firm number 617090. AML supervision registration number XYML00000123676